Privacy Policy

Last modified: January 26, 2022

Introduction

Protecting your private information is our priority. This Privacy Policy governs data collection and usage of the products, services, software, platform and websites (collectively, "Services") provided by Shift Simplified, LLC ("Shift Simplified"). By using the Services, you consent to the data practices described in this policy and our Terms of Service. If you do not agree to any part of this Privacy Policy, then you should stop accessing the Services.

More simply put

By using Shift Simplified, you agree to our Privacy Policy and Terms of Service.

1. Collection of your Personal Information

Shift Simplified collects and stores your company name, email address, number of locations (e.g., stores) which can be personally identifiable information. When using our Services, we collect and store the information you enter into our platform about your employees. We will not use this information for any other reason besides providing you this service, and you can delete the information about your employees at any time. The information collected will vary depending on what information you put into our system, but it usually is your employees’ name, phone number, email, date of birth, store number, and shift type. You are responsible to ensure that you have the right to pass this information onto us. This information is stored on an encrypted data store (AWS S3) and then automatically deleted when your account is closed (meaning you are long longer subscribing to our Services) or if it is deleted or changed by you.

If you contact our customer service personnel, Shift Simplified may record the phone call or retain the email string or chat transcript for quality assurance purposes. Shift Simplified may also collect anonymous demographic information, which is not unique to you, such as your state, type of company, etc. Shift Simplified will not delete customer information other than upon customer request. However, Shift Simplified will automatically delete any information about your employees uploaded by you when your account is closed.

More simply put

We generally limit the personal information we collect to your email address unless you contact our customer service team. In that case we will keep records of that correspondence. Information you upload about your employees and any documents generated are automatically deleted when you stop using our Services or when deleted or changed by you.

2. Use of your Personal Information

Shift Simplified collects and uses your personal information to operate and improve our Services and deliver the Services you have requested. Shift Simplified may also use your personal information to inform you of other products or services available from Shift Simplified that may interest you. Shift Simplified may also contact you to participate in surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Shift Simplified does not sell, rent, or lease its customer lists to third parties. Shift Simplified does nothing with the information stored on our platform with regard to customer employees. Shift Simplified may share data with third-party vendors or processors to send you email, perform tasks required to complete purchase transactions, provide customer support, or provide other types of customer relationship management and fulfillment. These third party service providers are authorized to use your data only as necessary to provide the requested services to us, although in some cases they may be allowed to use aggregated and de-identified data for the improvement of their own services.

Shift Simplified uses a tool called “Google Analytics” to collect information about use of website (“Site”). Google Analytics collects information such as how often users visit this Site, what pages they visit when they do so, and what other sites they used prior to coming to this Site. We use the information we get from Google Analytics to maintain and improve the Site and our products. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Service and the Google Privacy Policy. You may learn more about how Google collects and processes data specifically in connection with Google Analytics. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on.

Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personal information could be transferred to third parties as one of Shift Simplified's business assets. In such an event, you may not have the right to opt-out of any such transfer. We also will share information, if necessary, for valid legal process (e.g., subpoena or court order).

More simply put

We do not sell or trade your contact information to another company, but we may sometimes contact you if we have a product that we think will interest you. We may share your account information if we are required to by law. We also collect certain tracking information about your activity through Google Analytics on our website to personalize your experience and to improve the service for our members.

3. Use of Cookies

Our website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your device by a web server. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to allow you to be logged in to your account. If you register an account with Shift Simplified, a cookie helps us recall your specific information on subsequent visits.

More simply put

We use cookies to personalize your experience on our website.

4. How Users can Access, Change and Delete Their Information

You can change your password or delete the account by logging into your Shift Simplified account selecting the "Account" tab to modify the information. Finally, you can download or delete documents associated with your selecting the download or delete icon, respectively. All uploaded or generated documents will be automatically deleted after 30 days. Thus, we recommend that you download any documents that you want to keep.

More simply put

You can access, change and delete documents through your Shift Simplified account.

5. For California Residents

Effective January 1, 2020, the California Consumer Privacy Act of 2018 (“CCPA”) afforded California residents (i) the right to request disclosure of data collection and sales practices in connection with the requesting consumer; (ii) the right to have the requesting consumer’s information deleted, subject to certain exceptions; (iii) the right to request that their personal information not be sold to third parties, if applicable; and (iv) the right not to be discriminated against because they exercised any of the new rights.

California residents may submit a personal information or erasure request via email to support@shiftsimplifed.com. Shift Simplified will need to collect information from the requesting party to verify their identity and will respond within 45 days of receiving a personal information request (subject to an additional 45-day extension in certain circumstances).

Please be aware that such a request does not ensure complete or comprehensive removal of your content or information and that there may be circumstances in which the law does not require or allow removal even if requested. For example, if your personal information is contained in a document created by a Shift Simplified user, only that user can delete that document.

More simply put

California residents have certain rights to information and erasure under the CCPA.

6. Security and Retention of your Personal Information

You are responsible for safeguarding and preventing unauthorized access to the user information and password that you use to access our Services. You agree not to disclose your password to any third party, and you are responsible for any activity using your account, whether or not you authorized that activity. Please immediately notify Shift Simplified of any unauthorized use of your account.

User data is stored using Amazon Web Services (AWS). AWS infrastructure is designed to meet the requirements of the most security-sensitive organizations in the world. AWS data centers are managed in accordance with leading data security standards, including SOC 1 - 3, PCI DSS Level 1, and ISO 9001 / ISO 27001.

If you purchase our Services, we use third-party services for payment processing (e.g., payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. Our payment processor is Stripe. Click here for its privacy policy.

Shift Simplified uses industry standard security measures to secure your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Shift Simplified regularly reviews its security measures to consider appropriate new technology and methods. Please be aware that, despite our efforts, no security measures are perfect or impenetrable. Shift Simplified retains your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law. Shift Simplified maintains and regularly reviews and updates its information security policies.

More simply put

Shift Simplified uses industry standard security measures to keep your personal information safe. You can do your part by using a unique strong password and keeping it private.

7. Children Under Sixteen

Our Services are not intended for use by children under the age of 16, and such use is prohibited by our Terms of Service. We do not knowingly collect personally identifiable information from children under 16. If you become aware that a child has provided us with personal information, please contact us as set forth in this Privacy Policy.

More simply put

No one under 16 should use Shift Simplified Services and you should not upload any information about children under the age of 16 on website.

8. Changes to this Privacy Policy

Shift Simplified may change the provisions of this Privacy Policy at any time and will always post the most up-to-date version on our website. We may provide notice by email to you at the last email address you provided us, by posting notice of such changes on our sites and applications, or by other means consistent with applicable law.

More simply put

This is the most recent version of the privacy policy. If we change it, we'll update it here.

9. No International Transfers

The Website is hosted in, and our Services are provided from, the United States and is not meant for international use. You consent and agree that you are only using our Services in the United States and are only uploading US data.

More simply put

Shift Simplified should only be used in the United States.

10. Contact Information

Shift Simplified welcomes your comments regarding this Privacy Policy. Please email support@shiftsimplifed.com.